We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the website without having to provide personal details. During your visit to the website you remain anonymous and at no time can we identify you unless you have an account on the website
and log on with your user name and password.
- Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Website.
We collect, store and process your data for processing your purchase on the App and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website/app and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our app; improve the layout and/or content of the pages of our website/app and customize them for users; identify visitors on our website/app; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Appinformation which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the App. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Replace and Refund
- The sold product is not refundable but in the following cases product servicing product change or price refund is applicable.